SIDMC by Socialiters

Social Insight Data Mining Component

This is the Socialiters team

Pedro Faria

Pedro Faria holds a BSc in Informatics Engineering from University of Minho and is a Senior Consultant at Novabase since 2007. He has faced different responsibilities, fruitful challenges and experiences. He started has a software developer, worked in the billing systems department at Vodafone and has now the role of Team Leader (in R&D) and Solutions Architect. The most recent experience was a project in the biggest Telecom Operator in Kenya where he assumed the role of Business Analyst. Traveling to Kenya was a perfect match to his interests since he is an enthusiastic admirer of nature and wildlife. Football (a.k.a soccer) is a great interest and also cinema, particularly Tarantino

Rui Nelson Santos

Rui Santos is a Senior Professional at Novabase Business Intelligence, where he as been working since 2006, after he graduated in Informatics Engineering at Universidade Nova de Lisboa. Most recently he has worked for DGITA, the Portuguese Internal Revenue Service, in Decision Support Systems with special focus on fraud detection. Rui enjoys practicing sports, and was part of the DGITA futsal team, he also listens to indie music and tries to live a healthy lifestyle.

João Bica Osório

João Osório has been working at Portugal Telecom Innovation S.A. for the last 4 years. Previously he had also done a half year part-time at WIT-Software while finishing his academic degree of Informatics Engineering at University of Coimbra. Mostly, he has worked for the Operation Support Systems division. His latest work was on a Network Activation and Mediation product where he held the responsibilities for: release management, configuration management and core architecure, while doing active development of the core. João likes sports, math and physics... But mostly he likes to spend time with friends and anyone who has a sense of humor.

Paulo Patrício

Paulo holds a Graduate Degree in Electrical and Computer Engineering from FCT/UNL. Currently working at Novabase, he has worked before in three other companies covering Telecommunications (EDP and Nokia Siemens Networks) and Petrol Services (Petrotec) Markets for 9 years. He is a proud father of a 4 years old boy, and besides culture interests, Paulo is sports enthusiastic, especially for extreme sports.

João Rufino

João Rufino has been working in the industry for over 10 years, after receiving his B.Sc. in Informatics Engineering at the University of Coimbra. In 2001, he joined ALERT Life Sciences Computing, where he has been developing clinical information systems for the healthcare market. João had many different roles at ALERT, from programmer to project manager and lead software architect. João enjoys sports and traveling. He's married to Adriana and is the proud father of 5-year-old Pedro.

This section presents our project and client

Our project consists of building the data mining component for an existing product (Social Insight).
It is a framework for implementation and execution of social mining algorithms.
The proof of concept is the implementation of two social mining algorithms to predict churn probability of telecom customers based on social network information.
The initial expectation was to "develop a system to compute social data in order to extract value from understanding the way things inter-relate."

Our client is Novabase, the leading IT company in Portugal, with over 1700 employees.
Specifically, our project is for Novabase's Business Intelligence department.

This section presents sample documents and templates of our project

Statement of Work
Software Requirements Specification
Software Architecture Document
Detailed Design
Test Plan
Installation Manual
User Manual

Due to non-disclosure agreements, each of the documents above only presents the corresponding table of contents.


Meeting Agenda (template)
Meeting Minute (template)

Universidade de Coimbra

2010 / 2011